Deploying Cisco Unified Intelligence Center v8.0 (DUIC)

Program: 
Cisco Unified Contact Center

  

Course Description

Deploying Cisco Unified Intelligence Center Plus (DUIC+) 8.0 is an Implementation and Administration course focusing on the CUIC reporting solution for Unified Contact Center Enterprise (UCCE).

CUIC, as a product, is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer, and at the same time, present a consistent user interface and a common tool, to access the varied data across multiple Cisco product families.

Course Stats 

Deploying Cisco Unified Intelligence Center Plus (DUIC+)

  • 3 days
  • Run during the daytime in rotation